upay — Slip Checklist
Step 1: confirm this is upay. Step 2: extract the required fields exactly.
Checklist
| Field | What to read | Common mistakes |
|---|---|---|
| Agent Number | Receiver / merchant / agent account number | Using sender’s number |
| Transaction / Reference ID | Transaction ID / TrxID / Reference ID | Partial ID or wrong character (O/0, I/1) |
| Date & Time | Date/time from slip (use the date shown. Convert আজ/Today only if no date is shown) | Wrong date due to Bangla/English mismatch |
| Amount | Main transaction amount only | Entering total spent (includes fee/VAT) |
Wallet Type in escalation form: select upay only.
Quick tips
- First find the receiver/account number → that is the Agent Number.
- Then copy the Transaction/Reference ID exactly.
- For amount, ignore fee/charge/VAT/total.
- If slip is cropped or unclear, request a full screenshot.
Real slip samples
upay slip sample 1
upay slip sample 2
upay slip sample 3
upay slip sample 4